Kelly Byrne
Executive Assistant 

Ms. Byrne, an esteemed Executive Assistant at Ross, Lynn, and Associates, has been a cornerstone of customer service excellence since she joined our mediation firm in 2017.

 

With a keen eye for detail and an unwavering commitment to client satisfaction, Ms. Byrne has played a pivotal role in assisting timeshare owners navigate their unique needs and challenges. Born and raised in a small town with deep-rooted values of community and service, Ms. Byrne's passion for helping others was evident from an early age.

 

Her journey began in high school, where she volunteered at local shelters, fostering a sense of empathy and understanding that would shape her professional life. After earning a degree in Business Administration, Ms. Byrne sought to immerse herself in client service roles that would allow her to blend her organizational skills with her passion for helping others.

 

Since joining Ross, Lynn, and Associates, Ms. Byrne has transformed the client experience for timeshare owners. Her ability to listen and respond to clients' concerns with genuine compassion sets her apart as a trusted advocate. Whether it’s resolving billing discrepancies or providing clarity on case progress details, she approaches each situation with patience and professionalism.

 

Ms. Byrne's remarkable ability to empathize with her clients has not only earned her their trust but has also fostered lasting relationships that extend beyond the office walls. Her colleagues often describe her as the heart of Ross, Lynn, and Associates, a person whose warmth permeates the workplace, creating an environment where both clients and team members feel supported.